---
title: RedOffice - Outlook - Detect already registered email by other user
description: From v 2.0+ RedOffice will now detect emails that have already been registered by other users and show the current ECM metadata.
---

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# RedOffice - Outlook - Detect already registered email by other user

## From v 2.0+ RedOffice will now detect emails that have already been registered by other users and show the current ECM metadata.

If two ECM users receive the same email and user one registers it in ECM using RedOffice.    
When user two clicks the email and opens the RedOffice Document Properties panel, RedOffice will show the user the ECM document and give them the option of updating the Properties.    
![image.png](https://redmansolutions.my.site.com/RedOffice/servlet/rtaImage?eid=ka06F000000FoNH&feoid=00N6F00000Y9mtJ&refid=0EM6F00000BdtIN)

![image.png](https://redmansolutions.my.site.com/RedOffice/servlet/rtaImage?eid=ka06F000000FoNH&feoid=00N6F00000Y9mtJ&refid=0EM6F00000BdtII) 

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