Skip to content
Submit Ticket Customer portal Sign in
  • There are no suggestions because the search field is empty.

Disable/Remove Users from Resolve

When staff leave/change we need to ensure their access is removed and the staff members no longer show in menus.

To disable users in Resolve:


Navigate to Site Settings > Users


Find the User and Click the Blue edit Button.

Once in the users menu, un-tick the "Enabled" option and save to disable the users access in Resolve.

This will hide the Users name from showing in Menus and disable the user from logging in.