---
title: Editing Email Templates
description: This article will show you how to edit an existing Email Template.
---

[Skip to content](https://info.redmansolutions.com.au/resolve-knowledge-base/resolve-edit-email-templates#main-content)

[Submit Ticket](https://info.redmansolutions.com.au/resolve-knowledge-base/kb-tickets/new) [Customer portal](https://info.redmansolutions.com.au/tickets-view)

![Resolve](https://info.redmansolutions.com.au/hs-fs/hubfs/resolve-logo.png?width=100&height=75&name=resolve-logo.png)

Open main navigation

Close main navigation

- [Submit Ticket](https://info.redmansolutions.com.au/resolve-knowledge-base/kb-tickets/new)
- [Customer portal](https://info.redmansolutions.com.au/tickets-view)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Resolve Knowledge Base](https://info.redmansolutions.com.au/resolve-knowledge-base)
2. [Site Administrator](https://info.redmansolutions.com.au/resolve-knowledge-base/site-administrator)

# Editing Email Templates

## Update the subject or message content of an existing Email Template used by Resolve email notifications.

Email Templates contain reusable email content that can be selected when configuring notifications and other email-based workflows in Resolve.

##### Before you begin

You will typically need to be a **Site Administrator** with access to **Site Settings** in the Resolve Admin Portal.

#### Edit an Email Template

From the **User Menu**, select **Site Settings**. Under **Templates**, select **Email**.

*![](https://info.redmansolutions.com.au/hs-fs/hubfs/image-png-Sep-29-2026-05-31-05-0666-AM.png?width=574&height=295&name=image-png-Sep-29-2026-05-31-05-0666-AM.png)*

Locate the Email Template you want to update and click the blue **Edit** pencil icon.

*![](https://info.redmansolutions.com.au/hs-fs/hubfs/image-png-Sep-29-2026-05-32-20-8049-AM.png?width=624&height=256&name=image-png-Sep-29-2026-05-32-20-8049-AM.png)*

Update the required fields:

- **Name** – the name used to identify the Email Template within Resolve.
- **Email Subject** – the subject line used for the email.
- **Content** – the body of the email message.

When you have finished making changes, click **Save** at the top of the page.

![](https://info.redmansolutions.com.au/hs-fs/hubfs/image-png-Sep-29-2026-05-34-34-7083-AM.png?width=585&height=394&name=image-png-Sep-29-2026-05-34-34-7083-AM.png)

For information about creating or deleting Email Templates, see [Resolve - Email Templates](https://info.redmansolutions.com.au/resolve-knowledge-base/resolve-add-email-templates).

- [Councillor Portal](https://info.redmansolutions.com.au/resolve-knowledge-base/councillor-portal)
- [Meeting Admin](https://info.redmansolutions.com.au/resolve-knowledge-base/meeting-admin#main-content)

    - [Minutes](https://info.redmansolutions.com.au/resolve-knowledge-base/meeting-admin#minutes)
    - [Meeting Configuration](https://info.redmansolutions.com.au/resolve-knowledge-base/meeting-admin#meeting-configuration)
- [Report Writing](https://info.redmansolutions.com.au/resolve-knowledge-base/report-writing#main-content)

    - [Getting Started](https://info.redmansolutions.com.au/resolve-knowledge-base/report-writing#getting-started)
    - [Approvals](https://info.redmansolutions.com.au/resolve-knowledge-base/report-writing#approvals)
- [Site Administrator](https://info.redmansolutions.com.au/resolve-knowledge-base/site-administrator#main-content)

    - [Media and Streaming](https://info.redmansolutions.com.au/resolve-knowledge-base/site-administrator#media-and-streaming)
- [Notifications](https://info.redmansolutions.com.au/resolve-knowledge-base/notifications)
- [Internal](https://info.redmansolutions.com.au/resolve-knowledge-base/internal)
- [General](https://info.redmansolutions.com.au/resolve-knowledge-base/general)

[![redman-solutions-primary-logo-RGB\_transparent-1](https://info.redmansolutions.com.au/hs-fs/hubfs/Images/Logos/redman-solutions-primary-logo-RGB_transparent-1.png?width=400&height=113&name=redman-solutions-primary-logo-RGB_transparent-1.png "redman-solutions-primary-logo-RGB_transparent-1")](https://www.redmansolutions.com.au/)

Level 1, 40 McDougall St, Milton, QLD 4064

Contact Support: [help@redmansolutions.com](mailto:help@redmansolutions.com)

Copyright © 2025, Redman Solutions