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      Resolve - Remove User Access

      Resolve - Remove User Access

      Overview

      This process will show you how to disable a user's access. 

       

      Important Note

      You cannot permanently delete a user from the system. This is so that the system can retain historical data related to the item creation and approval processes.

       

      Instructions
      1. Navigate to the User Menu in the top-right corner
      2. Select Site Settings
      3. Scroll to Users in the Users and Security section
      4. Find the user you want to disable access for
      5. Click edit tool next to the user
      6. Uncheck Enabled option and select Hide from Staff List and Hide From Approver's List while in User Settings
      7. Select Save at the top of the page