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Councils are under growing pressure to make community engagement more transparent and inclusive. A new partnership with Go Vocal gives them the tools to do it.

Strengthening Digital Democracy Through Strategic Collaboration

Redman Solutions has announced a strategic partnership with Go Vocal, bringing a comprehensive digital participation platform to local governments across Australia and New Zealand. The partnership combines Redman Solutions' understanding of local government operations with Go Vocal's digital participation technology, giving councils an integrated way to strengthen democratic processes and build community trust through transparent, accessible engagement.

As residents increasingly expect digital channels for participation and input, councils need tools that support meaningful dialogue while maintaining the security, compliance, and transparency standards their communities expect.

Also Available Alongside Resolve and Envisio

Redman Solutions also provides Resolve meeting management and Envisio strategic planning solutions for local government. Go Vocal adds community engagement to that same portfolio, giving councils the option to work with one ANZ-based provider across engagement, governance, and strategic planning.

For councils already using Resolve or Envisio, adding Go Vocal means bringing community engagement into the same relationship, from a partner already familiar with how their council operates — rather than a technically connected system.

How the Platform Supports Councils

The Go Vocal platform, delivered through Redman Solutions, gives councils tools for designing, managing, and reporting on community engagement initiatives, including:

  • Surveys and idea generation
  • Participatory budgeting
  • Project feedback
  • Real-time dashboards and reporting on participation patterns

Community members can see how their input is being considered and track the progress of initiatives, helping councils demonstrate accountability. The platform is also designed to support accessible engagement, helping councils reach a broader and more representative cross-section of their community, including groups that have traditionally been underrepresented in consultation processes.

The Engagement Challenge Facing Local Government

Local governments across Australia and New Zealand face growing expectations to involve communities in decision-making. Traditional consultation methods, while valuable, can struggle to reach diverse population segments or offer the flexibility that residents now expect.

Many councils juggle multiple engagement initiatives at once, need to track participation across different demographics, and must report on consultation outcomes in ways that build public confidence. The administrative burden of coordinating these activities can strain governance teams and pull resources away from strategic priorities.

Local Expertise Across Australia and New Zealand

Redman Solutions brings local government experience to the partnership, with implementation and ongoing support built around the legislative frameworks, governance structures, and operational realities of Australian and New Zealand councils. Councils receive hands-on assistance from initial planning through to launch, with training and onboarding tailored to their needs.

Support is delivered locally by teams based in Australia and New Zealand, who understand council timelines and priorities — helping the partnership evolve based on direct council feedback.

Councils already working with Redman Solutions can speak with their account manager about adding Go Vocal to their Resolve or Envisio setup. If you're new to Redman Solutions and want to see the Go Vocal platform in action, get in touch with our team.